The voice doesn’t lie. Researching lie-detection technology and came across this article about new software being developed. Very interesting.
Early results of this “emotional speech” technology show 70% lie-detection rates (compared to 57% by humans). The uses of this software are virtually endless, but are not surprisingly focusing on telephone call centers and financial investments.
Think about a call center having a computerized voice prompt set of questions that basically screens you for truth in your spoken words. The computer could then traffic your call to the proper human resource to deal with you.
In the world of finance, envision this software scrubbing through a speech or conference call by the CEO of a company reporting bad or fantastic quarterly results. The software could point out disingenuous aspects of the CEO’s comments and steer investors away from risk.
Reading about computer software like this provides a forecast of the future of law enforcement and espionage. Endless amounts of captured verbal conversations can be analyzed for truth or other emotional components which could then alert authorities. Intelligence agencies are undoubtedly funding research into lie-detection software to uncover terrorists, agitators and even deep-cover moles relaying information to handlers.
The article references funding by the Air Force for projects in Arabic and Mandarin Chinese. Both current and future challenges…